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Frequently Asked Questions

What is the Cancellation policy?

If you miss an appointment or cancel with less than 24 hours notice, a fee of $50 per appointment will be charged.


What does Medicare cover (RAMQ)?
  • A complete exam and x-rays every 365 days
  • Emergency exams for pain and trauma
  • Treatment – white fillings in the front teeth and silver fillings in the back teeth
  • Extractions
  • Crowns- white in the front teeth and silver in the back teeth
What is not covered by Medicare (RAMQ)?
  • 6 month check-ups
  • Prevention: Cleaning and Fluoride application
  • Sealants
  • Silver Diamine Fluoride
  • Space maintainers and simple orthodontics
  • White fillings or crowns in back teeth
Does insurance cover what isn’t covered by Medicare (RAMQ)?
  • Dental insurance will cover a certain percentage of what RAMQ doesn’t.
  • We will submit everything to the insurance company for you. You will then get reimbursed the amount that your plan covers.  
How often should children visit the dentist?

We recommend a dental visit once a year under the age of 3 and every 6 months from age 3 and up

When should my child first visit the dentist?
  • The Canadian and American Dental Associations recommend a first dental visit at around a child’s first Birthday. This visit is mostly to give parents advice, recommend good hygiene practices, and to show parents how to properly brush their child’s teeth.
  • Parents are often concerned that their young children won’t “cooperate”. This is common and expected and not a reason to postpone a dental visit!